FAQ's

If you can't find the answer you are looking for, please give us a call on 0800 287 448 or email us.

Q:
Will I get wet?
A: Due to the design of our kayaks (being sit on rather than sit in), you may get slightly wet. This will be dependent on your paddling technique. We do provide you with splash pants and jackets. However we do recommend you to bring a change of clothes, just in case.

Q: How stable are your kayaks.
A: Our kayaks are extremely stable - as the photo on the left indicates.

Q: Do I need to have kayaking experience?
A: No you do not, our kayaks are very easy to use for all skill levels. We also give you a basic tutorial before you start your tour.

Q: Do I need to swim?
A: As our tours are in calm waters and we provide you with Personal Floatation Devices there is no requirement to be able to swim.

Q: Are the activities safe?
A: Absolutely! At Lake District Adventures safety is our highest priority. We take every measure possible to ensure this. All our staff are all highly trained in Outdoor Adventure and safety.

Q: What should I wear?
A: For a glow worm tour we recommend shorts and a warm top. Depending on the time of the year sometimes thermals are a good idea. Definitely no jeans or cotton track pants, as if these get wet they get very cold. We provide splash pants and jackets.
For biking we suggest to wear comfortable clothing and closed in shoes, skirts are not recommended.

Q: Do you provide all the gear I need?
A: For kayaking we provide you with splash proof gear, personal floatation devices, wet shoes and dry-bags.
For biking we provide you with bikes, helmets and high vis vests and gel seats when required.

Q: Can I bring a camera?
A: Yes, we can provide you with dry-bags to put it in while kayaking.

Q: Is there a place to buy food and drink?
A: We do have drinks and snacks for purchase in our office.

Q: Are there toilets available?
A: We have very limited toilet facilities available and we recommend stopping before you arrive when possible,

Q: Are there a minimum/maximum age or weight restrictions?
A: Yes, minimum age for our Kayak Glow Worm Tour is 8 years old. There is no maximum age as long as you are reasonably fit and able. Maximum weight limit is 120kg.

Q: Do I need to book in advance?
A: We highly recommend booking your tours to reserve a space as these regularly sell out. It's not necessary to book bike or kayak hire, you can just turn up on the day.

Q: Do I need to be fit?
A: You need to have a reasonable level of fitness for your own personal comfort and enjoyment.

Q: What happens if it rains?
A: If it rains and we need to reschedule you tour, we will work with you to arrange a new date that suits. We do not cancel a tour lightly and take rain, wind and temperature into consideration.

Q: What is you cancellation policy?
A: We require 48 hours notice of a cancellation.

Q: What grade are the Waikato River Trails?
A: The trails range from Grade 2 (easy) to Grade 5 (advanced) in different sections. The northern end of the the trail (The Karapiro Section) is the easiest section being a Grade 2-3.