Booking Terms & Conditions.

On booking Hirer agrees to the following terms:

1. Hirer warrants that all members of the party are suitably fit and experienced to use the equipment hired and LDA shall not accept any responsibility in the event that the hirer and or any member of the hire party is unable to use the equipment for the full hire period. If hirer requires shuttle pick up due to not completing their hire, there will be an additional charge.
2. Hirer responsible for the safe return of all equipment specified above undamaged and in the same good condition as upon commencement of hire.
3. Hirer responsible for ensuring that all members of the hire party use the equipment properly and safely and in compliance with good safe practice and the laws of New Zealand including use of safety equipment (bike helmets / personal flotation devices etc (supplied by LDA). Kayaks are not to be used after sunset unless on a guided Glow Worm Tours.
4. Children under 16 years to be accompanied by an adult at all times.
5. Hire will be refused or revoked at any time in the event that LDA determines at its sole discretion that the hirer or any member of the hire party is under the influence of drink or drugs. (In that event no refund will be given.)
6. Any damage, loss or injury to property/equipment/person not covered by New Zealand Accident Compensation or LDA insurance shall be the personal responsibility of the hirer for the whole of the hire party. (Terms of LDA insurance available upon request.) In the event of late return, damage or loss to equipment hired the Hirer authorises LDA to charge the cost of additional hire charges and/or remedying loss or damage of equipment to the Hirer's nominated credit card.
7. At its sole discretion LDA will endeavour to accommodate delays or changes to the period of hire and/or tour due to weather or other unforeseen circumstances, however, LDA is under no obligation to do so. In the case of tour/hire weather reschedules, bookings will be placed on-hold. No refund will be offered.

(Full refund for more than seven days notice of cancellation. Cancellation within 7 days - 50% of payment refunded.. No refund for cancellations within 48 hours. 50% booking deposit can be credited against a future hire)


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